An admissions CRM replacing spreadsheets
Enquiries, students, statuses and communication history in one system instead of manual tables.
EducationInternational Educational Services2025
- months from requirements to rollout
- 6 months from requirements to rollout
- source of truth for admissions
- 1 source of truth for admissions
The problem
Admissions managers tracked enquiries and students by hand in spreadsheets; statuses and communication history were scattered and slow to report on.
What we did
- 01
Collected requirements from the managers and designed the system structure.
- 02
Coordinated development from idea to launch of an internal CRM: enquiries, students, statuses, communication history.
- 03
Automated routine processes — application handling and internal reporting.
Where it landed
The team works from one CRM; routine handling and reporting are automated and noticeably faster.
Built with
- CRM
- Automation
- Reporting
Contact
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